Contact support
If you experience a bug, technical problem, advertising issue, or in-app purchase problem, contact us at:
We aim to respond within 48 hours.
What to include in your message
Please include:
- Your device model
- Your operating-system version
- Your Cosmic Rover app version
- A short description of the issue
- A screenshot or screen recording, when possible
Advertising rewards
If you completed a rewarded advertisement but did not receive the expected reward, restart the game and check your balance or unlocked items.
If the reward is still missing, contact support and describe which reward you were trying to receive.
In-app purchases
Payments are processed by Apple App Store or Google Play.
If a payment was completed but the purchased item was not delivered, contact us with the approximate purchase time, product purchased, platform, and transaction reference where available.
Do not send full payment-card details or passwords.
Privacy
Read the Cosmic Rover Privacy Policy.